COMPANY CULTURE. SUCCESS. RETENTION.

For the Individual and the Whole

IN THE PAST WEEK, MONTH, or 6 MONTHS
HAVE YOU HAD EMPLOYEES:

Resign for reasons you could not solve for as their employer?

Late for or absent from work due to non-related work issues?

Request a loan from 401K or from you as an employer?

Come to you with a challenge they are having at home?

Increasingly distracted or have disciplinary issues all of a sudden? 

Resign due to a wage increase and loss of public benefits?

WHY CHOOSE MID-SOUTH EMPLOYER RESOURCE NETWORK?

LET MSERN BE THE SOLUTION

We provide an on-site Success Coach to help your employees with any barrier or obstacle that may affect their personal or professional lives.  We realize that stability is a major component of individuals and teams.  Our coaches establish one-on-one relationships built on trust to confidentially assist employees.  Our goal is to help our member employers retain their employees by solving for those ‘life issues’ the employer cannot address. The support of a success coach helps the employee remain engaged and focused on the job instead of whatever crisis they are experiencing.  Therefore, our success coaches do not duplicate efforts or resources already offered by the employer such as EAPs or other employee benefits. 

We're Here For You

We offer an entirely different channel of one-on-one support to help your employees

  • Overcome personal and professional barriers to their success
  • Develop their knowledge, skills, and capabilities
  • Prep for advancement opportunities and advanced degree planning
  • Life skills: Financial literacy and wellness, budgeting, credit counseling, 401K, ESL, GED
  • Community resources: applying and navigating
Contact MSERN
We're Here For You

More support for your employees include

  • Housing: affordable rentals or pathways to home ownership
  • Transportation: public, car repairs, car/scooter purchase
  • Work attendance: solving issues and barriers
  • Professionalism training
  • Mental health, drugs & alcohol treatment, and support
  • Childcare: child development, custody, parenting skills
Contact MSERN

”“95% of my assets drive out the gate every evening. It’s my job to maintain a work environment that keeps those people coming back every morning.”

Jim Goodnight, CEO SAS InstitutePro Acrobat
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PERFORMANCE INDICATORS

646
ROI
445
Unique Employees Served
1,606
Services
208K
Thousand in Financial Assistance
35
Employee Utilization

COMBINED METRICS: 2018-2021

629
Average ROI
1,644
Unique Employees Served
5,313
Services
535K
Thousand in Financial Assistance
32
Employee Utilization

We greatly value data insights.  We track and report on services provided to your employees by category.  Monthly dashboards are delivered to each member company showing detailed information and running totals so you can see the difference both in your team and in the numbers.

GET INSPIRED: SUCCESS STORIES FROM OUR CLIENTS

“

An employee had a house fire while she was at work. By the time she made it home and emergency services arrived, the house was completely burned and unlivable. HR called the Success Coach and let her know of the situation.

SURVIVING THE BLAZE
“

The Success Coach was contacted by HR regarding a homeless employee. The employee had been asked to leave by their fiancée and found themselves suddenly homeless. HR learned of them sleeping in their car in the company’s parking lot; it was the safest place they could park their car. The Success Coach was able to find them housing through one of our landlord partners since local resources were unavailable. The coach also helped this employee navigate the process of apartment application and starting utilities in their name. The employee now has a home and has remained in their job.

NOT JUST A SHELTER, BUT A HOME
“

A manager at one of the Member Companies was being abused by her husband and children were in the home. None of her coworkers or subordinates knew of this issue, but she trusted and confided in the Success Coach that she was considering a violent retaliation towards her spouse. The Success Coach met her at the police station and stayed with her while she reported the domestic violence situation. The Success Coach then helped her to get into the family safety center where she and her children will receive counseling and she will be able to make a budget in order to be self-sufficient on her own. She remains employed and thriving, both in her career and a safer living situation.

LOVE DOESN'T HAVE TO HURT